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    客戶第一 服務至上

    作為技術服務型企業,光環新網始終把客戶訴求放在重要位置,堅持客戶需求為導向的經營方針。堅持為客戶做得更多,不斷提升客戶滿意度,引導客戶需求升級,努力為客戶提供最先進和人性化的產品和服務。

    ☆ 維護客戶利益:客戶的利益即是光環新網的利益,光環新網以優質的產品和服務確保客戶業務的不斷增值。

    ☆ 尊重客戶意愿:客戶的意愿是光環新網的服務方向,從客戶發展角度考慮產品及服務配置,實現個性化、專業化和客戶業務增值。

    ☆ 滿足客戶需求:光環新網不斷豐富產品和服務,同步并引領互聯網發展趨勢,最大限度滿足不同客戶需求,從硬件、軟件、人員配備等方面不斷升級,客戶的滿意及時對光環新網最高的評價。

    服務理念

    想客戶所想,做客戶所要

    專業、專職客服人員提供公司各類業務的售前及售后服務

    呼叫中心話務員提供7*24小時的故障受理服務,并處理信息反饋

    資深網絡工程師7*24小時值守,第一時間為用戶處理故障,提供業務技術咨詢

    專職機房接待人員,負責主機托管及測試用戶的接待和機房進出手續的核查


    7*24小時服務電話

    400-098-8000


    7*24小時郵箱

    4000988000@sinnet.com.cn

    客戶公告

    關于網站ICP備案流程的通知

    根據信息產業部令第33號令、34號令要求及公安部33號令的要求,未經備案,不得在境內從事非經營性互聯網信息服務。工信部ICP備案由我司備案部門協助辦理,公安部備案請備案單位自行登陸www.beian.gov.cn,并與單位辦公地所在分局的網安部門聯絡。

    由于公安部備案系統升級,原在2016年4月前已獲得公安部網站備案號的單位,需再次通過上述網上備案平臺重新提交備案信息。

    因我司辦公地址變更,備案工作相關業務(面審、收件地址等)隨之變更,新地址如下:

    酒仙橋面審地址:北京市朝陽區酒仙橋北路甲10號IT產業園402號樓德信大廈北京光環新網科技股份有限公司2層

    東直門面審地址:東城區東中街東環廣場A座B1 北京光環新網科技股份有限公司(此地址只作為面審地址,核驗單請郵寄到酒仙橋)

    特此告知

    人人彩票

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